FAQs

A:  Bolanos Concierge Medicine is a personalized healthcare clinic, led by Dr. Bolanos, offering comprehensive medical services focusing on individualized care, accessibility, and convenience.

A:  We provide unlimited visits and calls with Dr. Maghidman for a single comprehensive fee. As a result, we do not process insurance claims for our services.

A: We strongly advise maintaining your insurance to cover services not provided by our clinic, such as hospital stays, emergency room visits, prescriptions, and imaging. Although we do not bill insurance for our services, your insurance will still be crucial for these additional healthcare expenses.

A: The membership fees are not covered by your health insurance plan and are your responsibility. However, you may choose to submit the membership fee to any flexible spending account (FSA), health reimbursement account (HRA), or medical savings account (MSA) you participate in. Please note that the Membership Program does not guarantee that any part of the membership fee will be reimbursed from these accounts. It is the member’s responsibility to obtain approval from their benefits administrator regarding the amount that may be reimbursed.

A:  Concierge medicine offers enhanced access to your physician, including longer appointment times, same-day or next-day appointments,  and direct communication with your doctor via phone, text, or email.

A: Our services include preventive care, chronic disease management, urgent care, routine check-ups, personalized health plans, coordination with specialists, and more.

A: Becoming a member involves enrolling in one of our membership plans, which can be done online or by contacting our office. Our staff will guide you through the process.

A:  Membership fees vary based on the level of services you choose. Please contact our office or visit our website for detailed pricing information.

A:  Dr. Bolanos can monitor your progress at any hospital and maintain direct communication with the attending physicians, ensuring the continuous exchange of essential information about your treatment.

A:  Most services provided by Dr Bolanos are covered by the membership fee. However, certain procedures, special lab tests, and some medications may incur additional costs, which will be discussed with you in advance.

A:  As a member, you have direct access to your doctor via phone, text or email, even after hours and from any location inside or outside of the country. Our commitment to personalized care means that your health concerns are always a priority.

A: When your doctor is on vacation, we ensure that your care is not interrupted. Another qualified physician from our team will be available to assist you with any medical needs or concerns. You will continue to receive the same high level of care and attention you are accustomed to, ensuring seamless and continuous medical support.

A: Telemedicine allows you to consult with your doctor remotely via secure video calls or apps. You schedule an appointment, connect online, and receive a diagnosis and treatment plan without needing to visit the office.